On the night I signed up for Cingular phone service, a 2-phone plan, they not only said on the site that both activations were FREE, they mentioned a Mail In Rebate.
After receiving my first bill, it was doubled by the 2 activation charges they added. Upon emailing them, they said "Oh, well yeah, you DO get charged for those....our bad"
Also, I just received the rebate in the mail saying it wasn't redeemable because of time frame.
HOWEVER
THE SITE SAID IT WAS
Losers. Kill them all if you can.